01 QUESTIONS
Answered before you ask.
The questions that come up on nearly every first call, written out so you can read them on your own time.
01 Do you work with agencies we already have in place?
Sometimes, though we’re most effective when we own the full strategy for a channel rather than executing someone else’s plan.
02 What happens if it’s not working after a few months?
We review the data honestly at each monthly call. If something isn’t working, Marketing Events Limited will tell you and adjust the plan rather than continuing to bill for it.
03 What’s the onboarding process like?
Onboarding covers the audit, access handoff, and a 90-day roadmap review — typically two to three weeks before campaigns go fully live.
04 Who actually works on our account?
The people listed on our Team page. Marketing Events Limited doesn’t hand engagements off to junior staff you’ve never met.
05 Do you require a long-term contract?
No. After an initial 60-day onboarding period, engagements run month-to-month with 30 days’ notice to pause or cancel.
06 Do you guarantee specific results?
No, and we’d be skeptical of any agency that does. We’ll show you realistic ranges based on comparable engagements during the discovery call.
07 Do you offer a discount for annual commitments?
We can discuss annual terms during the proposal stage, though most clients prefer the flexibility of month-to-month billing.
08 How quickly can we get started?
Most engagements kick off within two to three weeks of a signed agreement, depending on access to your existing accounts and data.
Answers describe how we usually work. The terms of any specific engagement are set out in a signed services agreement between you and MARKETING EVENTS LIMITED.
CORRESPONDENCE
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